General information provided to clients, pursuant to Art. 9, para 1 of Ordinance № 38 of the Financial Supervision Commission

1. Deltastock AD has been granted a license to conduct business as an investment intermediary on the territory of Republic of Bulgaria and abroad, pursuant to Decision № 400-IP/15.06.2006 of the Financial Supervision Commission with address 33 Shar Planina Str., Sofia, Bulgaria, number РГ 03_0146 in the Register and license 045 А/12.06.2007 г. for executing trades with foreign currencies as a financial house of the Bulgarian National Bank, with address 1 Knyaz Alexander I, Sofia, Bulgaria.

2. Deltastock’s registered address is 6 Stefan Stambolov Blvd., Sofia 1302, Bulgaria. Telephone: + 359-2-811-50-50, Fax + 359-2-811-50-49.

Addresses of the offices registered in abroad:

Bucharest, Romania - Bucharest City Center, 17 CA Rosetti Str., Sector 2, phone: 004 021 527 04 30, fax: 004 021 527 03 10

London, UK - 2 Admiral Way, Marsh Wall, Docklands, fhone: 0044 8444142024, +44 2071903333, +44 2071903334, fax: +44 2071903335

E-mail: office@deltastock.bg

Website: www.deltastock.bg; www.deltastock.com

3. All communication and correspondence between Deltastock and its clients, as well as the exchanged documentation and all other information, shall be in Bulgarian, English, Russian and Romanian.

4. The means of communication between Deltastock AD and its clients are as follows:

- Through visits at the offices of Deltastock AD;

-  Exchanging of documents via electronic signatures;

- Over the telephone;

- Via electronic mail;

- Through the website of Deltastock AD

The means of sending and receiving orders are as follows:

- Personally or through an attorney at the offices of Deltastock AD;

- Over the telephone or other remote methods;

- Through an electronic trading system.

5. Deltastock AD submits confirmations to its clients in connection with the executed trades and statements in connection with the conducted investment services and activities. The terms and deadlines for submitting the notices for the different financial instruments are determined in the concrete contract with the client, and they are consistent with the regulations on the market, where these financial instruments are traded.

6. Deltastock segregates its financial instruments and cash from those of its clients, and shall not be held liable to its creditors with the financial instruments and cash of its clients, as well as with the securities, which are underlying with respect to the depository receipts.

Deltastock does not keep with itself the cash of its clients.

Deltastock shall keep the financial instruments of its clients in separate clients’ accounts in the investment intermediary’s account, opened in a depository institution, or in accounts opened on the account of a third party.

Deltastock shall deposit the cash of its clients pursuant to Art. 34, para (3) of the Markets in Financial Instruments Act, as follows:

- in a central bank;

- in a credit institution;

- in a bank, licensed in a third country;

- in a collective investment scheme that has been authorized to pursue activity according Council Directive 85/611/EEC or undertaking for collective investment, which is a subject to control by the competent supervisory authority in a Member State, provided it meets the following conditions:

а) its major investment objective is to maintain certain average net asset value (net profit) or net asset value equal to the capital attracted from investors plus profit;

b) it invests the raised pecuniary funds exclusively in money market instruments with highest possible credit rating, awarded by a credit rating agency, whose maturity or residual term till maturity is not more than 397 days, or in instruments with fixed yield, close to that of the preceding instruments, or in instruments whose average residual term till maturity is 60 days; it may additionally invest pecuniary funds in bank deposits;

в) ensures liquidity on the same day or settlement on the next day.

7. Except for the cases laid down in an ordinance, Deltastock AD shall not have the right to use:

- for its account the cash and financial instruments of its clients;

- for the account of its client the cash or financial instruments of other clients;

- for account of a client its own cash or financial instruments.

8. Deltastock AD contributes cash payments to the Fund for Compensation of Investors. The Fund shall guarantee the payment of compensation to the clients of an investment intermediary and to its subsidiaries in the host member states under the conditions and procedure of the Law on Public Offering of Securities, by the raised in the fund money, in the cases where the investment intermediary is not able to pay its liabilities to the clients, due to reasons directly linked to its financial situation.

The failure to pay the premiums due by the investment intermediary shall not deprive the entitled clients of the investment intermediary of compensation.

9. Deltastock AD applies fees and charges for the provided investment and other services, pursuant to the existing Tariff on the Interest Rates, Fees and Commissions.

10. It is possible that additional costs incur, including taxes, relating to the transactions in financial instruments or the investment services provided, which are not applied by Deltastock and are not paid through Deltastock. The timely payment of these costs/taxes is a sole responsibility and obligation of the client.