How can we help you?
If you have questions or need help, you can contact the customer support team of Deltastock. To make it easier, we give you the opportunity to contact us through the Live Chat application. Additionally, we offer two applications for remote access to your computer - AnyDesk and TeamViewer - if needed.
Live Chat
TeamViewer
AnyDesk
is a secure and completely safe software, with which a Deltastock employee gains temporary access to your computer in order to help you solve a technical or an installation issue related to the trading platforms or your troubles with filling in and sending the documents required by us. gives only temporary access to your computer and after the session’s end, it is terminated.
How it works:
Step 1:
Click on the button below, download the file and launch it.
IMPORTANT: Please, keep in mind that even if you already have installed on your computer, you must use the version provided by us, in order to have compatibility and to avoid additional technical problems.
A window with the ID number of your session will appear.
A window with a number called Your Address will appear.
Step 2:
Contact the Front Office department of Deltastock at the following phone numbers: +359 2 811 50 50 or +359 889 919 669 or in the Live Chat and provide the Teamviewer ID numberthe number of the AnyDesk address to start the temporary remote access session.